Attendance Allowance & PIP for Home Care: Benefits Guide
Benefits Advisor
Specialist in disability benefits and care funding

Key Information
Attendance Allowance and Personal Independence Payment (PIP) are vital benefits that can help fund your home care costs. This guide explains eligibility, application processes, and how to use these benefits effectively.
Understanding Attendance Allowance
Attendance Allowance is a tax-free benefit for people aged 65 or over who need help with personal care or supervision due to illness or disability. It's designed to help with the extra costs of looking after yourself.
Attendance Allowance Rates (2024/25)
Current Weekly Rates
- Lower Rate: £72.65 per week (day or night care needs)
- Higher Rate: £108.55 per week (day and night care needs)
- Annual Lower Rate: £3,778
- Annual Higher Rate: £5,644
Who Can Claim Attendance Allowance?
You may be eligible if you:
- Are 65 or over when you make your claim
- Need help with personal care or supervision
- Have needed help for 6 months or more (or have a terminal illness)
- Are present and settled in the UK
- Are not subject to immigration control
What Qualifies as Care Needs?
- Help with washing, bathing, or showering
- Assistance with dressing or undressing
- Help with eating or drinking
- Assistance with toilet needs
- Help getting in and out of bed
- Supervision for safety during the day or night
- Help with medication
- Guidance or encouragement to do things
Understanding Personal Independence Payment (PIP)
Personal Independence Payment (PIP) is for people aged 16 to State Pension age who have difficulties with daily living activities or getting around. It has two components that can be claimed separately or together.
PIP Rates (2024/25)
Current Weekly Rates
Daily Living Component:
- Standard Rate: £72.65 per week
- Enhanced Rate: £108.55 per week
Mobility Component:
- Standard Rate: £28.70 per week
- Enhanced Rate: £75.75 per week
PIP Eligibility Criteria
You may be eligible for PIP if you:
- Are aged 16 to State Pension age
- Have a long-term health condition or disability
- Have difficulties with daily activities for 3 months and expect them to continue for at least 9 months
- Are in Great Britain when you claim
- Have been in Great Britain for 2 of the last 3 years
- Are not subject to immigration control
Key Differences: Attendance Allowance vs PIP
Attendance Allowance
- Age 65+ when claiming
- Focus on personal care needs
- Two rates available
- Simpler application process
- No mobility component
Personal Independence Payment
- Age 16 to State Pension age
- Daily living and mobility components
- Four different rates possible
- More detailed assessment process
- Includes mobility support
How to Apply for Attendance Allowance
Application Methods
- Phone: 0800 731 0122 (Monday to Friday, 8am to 6pm)
- Download form: AA1 form from gov.uk
- Request by post: Write to Attendance Allowance Unit
Information You'll Need
- Your National Insurance number
- Bank or building society account details
- Details of your illness or disability
- Information about care or supervision you need
- Details of any time spent in hospital or care homes
- Contact details for your doctor or consultant
Supporting Evidence
Include copies of:
- Medical reports or letters from consultants
- Care plans from social services
- Prescription lists
- Occupational therapy reports
- Care home assessments
How to Apply for PIP
Step 1: Initial Contact
- Phone: 0800 917 2222 (Monday to Friday, 8am to 5pm)
- Textphone: 0800 917 7777
- Online: Through your Universal Credit account if applicable
Step 2: Complete PIP2 Form
After your initial call, you'll receive a PIP2 form to complete within 4 weeks. This detailed form covers:
- Daily living activities (10 activities)
- Mobility activities (2 activities)
- How your condition affects you
- Support you currently receive
Step 3: Assessment
You may be invited to a face-to-face assessment, or have a:
- Telephone assessment
- Video call assessment
- Paper-based assessment (in some cases)
Important Timescales
- Attendance Allowance: Decision usually within 8-12 weeks
- PIP: Decision usually within 16-20 weeks
- Terminal illness: Fast-tracked within 2 weeks
- Appeals: Must be requested within 1 month of decision
Using Benefits to Fund Home Care
Direct Payment for Care Services
You can use Attendance Allowance or PIP to pay for:
- Professional home care services: Like those provided by Everyday Care Plus
- Personal assistants: Employing your own carers
- Family carers: Paying relatives who provide care
- Respite care: Short breaks and day services
- Equipment and aids: Daily living equipment
- Transport costs: Getting to appointments
Combining with Other Funding
Benefits can be combined with:
- Council-funded care packages
- Direct payments from social services
- NHS continuing healthcare
- Private family contributions
Maximizing Your Benefits
Tips for Successful Applications
- Be detailed: Describe your worst days, not your best
- Focus on safety: Explain risks if you don't receive help
- Include evidence: Medical reports strengthen your case
- Get help: Use advice services or advocacy support
- Keep copies: Of all forms and correspondence
Common Mistakes to Avoid
- Understating your difficulties
- Not mentioning mental health needs
- Forgetting about supervision needs
- Not including medication management
- Missing deadlines for forms or appeals
If Your Claim is Refused
Mandatory Reconsideration
If refused, you can request a mandatory reconsideration:
- Must be requested within 1 month
- Provide additional evidence
- Explain why you disagree with the decision
- Free process with no risk
Appeals Tribunal
If mandatory reconsideration is unsuccessful:
- Appeal to independent tribunal within 1 month
- Free process with good success rates
- Can be represented by advice services
- Present your case in person or by paper
Other Benefits to Consider
Carer's Allowance
If someone cares for you for 35+ hours per week, they may be entitled to Carer's Allowance (£81.90 per week in 2024/25).
Council Tax Reduction
Attendance Allowance and PIP can help you qualify for:
- Council Tax Support (reduced bills)
- Disabled Band Reduction (lower council tax band)
- Single Person Discount (if your carer doesn't count)
Housing Benefit and Universal Credit
These benefits may include:
- Severe Disability Premium
- Enhanced disability elements
- Additional bedroom allowance
Getting Help and Support
Benefits Advice Services
- Citizens Advice: 0800 144 8848
- Age UK: 0800 678 1602
- Disability Rights UK: 0330 995 0400
- Turn2us: 0808 802 2000
Local Support in West Midlands
- Sandwell Citizens Advice: 0344 411 1444
- Dudley Citizens Advice: 0344 411 1444
- Age UK Sandwell: 0121 500 7690
- Age UK Dudley: 01384 354000
Using Benefits for Professional Home Care?
Everyday Care Plus works with many families who use Attendance Allowance and PIP to fund their home care. We can help you understand how to use your benefits effectively for quality care services.
Conclusion
Attendance Allowance and PIP are valuable benefits that can significantly help with the costs of home care. While the application process can seem daunting, with proper preparation and support, these benefits can provide essential funding to help you maintain your independence at home.
Remember, these benefits are there to help with the extra costs of disability or illness. Don't be afraid to claim what you're entitled to – it can make a real difference to your quality of life and care options.