Direct Payments & Personal Budgets in Sandwell: Complete Guide
Funding Specialist
Expert in care funding and benefits

Key Information
Direct payments and personal budgets give you control over your care funding in Sandwell. This comprehensive guide covers eligibility, applications, and using your budget effectively for home care services.
What Are Direct Payments and Personal Budgets?
Direct payments are cash payments made by Sandwell Council directly to you (or someone acting on your behalf) instead of the council arranging care services for you. This gives you the freedom to purchase the care and support that best meets your needs.
A personal budget is the amount of money that Sandwell Council allocates for your care and support needs. You can choose to take this as:
- Direct payments (cash)
- Council-arranged services
- A combination of both
Eligibility for Direct Payments in Sandwell
You may be eligible for direct payments in Sandwell if you:
- Have been assessed as having eligible care and support needs
- Are able to manage direct payments (with support if needed)
- Are willing to manage the responsibilities that come with direct payments
- Live in Sandwell or the council has a duty to meet your needs
Who Can Receive Direct Payments?
- Adults with care and support needs
- Carers who are eligible for support
- Children with disabilities and their families
- People with mental capacity or suitable representatives
How Much Will You Receive?
Your personal budget amount depends on several factors assessed by Sandwell Council:
- Care needs assessment: Identifies your eligible needs
- Financial assessment: Determines your contribution
- Support planning: Calculates the budget required
- Review process: Ensures the budget meets your needs
Application Process in Sandwell
Step 1: Care Needs Assessment
Contact Sandwell Council's Adult Social Care team to request a care needs assessment. This can be done:
- Online through Sandwell Council website
- By phone: 0121 569 2266
- Through your GP or hospital discharge team
Step 2: Financial Assessment
If you have eligible care needs, you'll receive a financial assessment to determine:
- Your contribution towards care costs
- The amount the council will contribute
- Your total personal budget
Step 3: Support Planning
Work with a social worker or support planner to:
- Identify how you want to meet your care needs
- Create a support plan
- Decide on direct payments or council services
Step 4: Direct Payment Agreement
If you choose direct payments, you'll sign an agreement outlining:
- Your responsibilities
- How to use the payments
- Reporting requirements
- Review arrangements
Using Your Direct Payments
What You Can Buy
- Personal care services: Help with washing, dressing, medication
- Domiciliary care: Support in your own home
- Day services: Activities and social opportunities
- Respite care: Short breaks for you and your family
- Equipment and adaptations: Aids for daily living
- Transport: Getting to appointments and activities
What You Cannot Buy
- Permanent residential care
- NHS healthcare services
- Services for other family members
- Gambling, alcohol, or tobacco
- Debt repayments
Important Responsibilities
- Keep receipts and records of all spending
- Only use payments for agreed care and support
- Submit monitoring reports as required
- Inform the council of any changes in circumstances
- Ensure all care workers are properly employed and insured
Employing Care Workers
Many people use direct payments to employ personal assistants. You'll need to:
- Recruit safely: DBS checks, references, interviews
- Meet legal requirements: Contracts, insurance, tax obligations
- Provide training: Ensure workers understand your needs
- Manage payroll: PAYE, National Insurance, pensions
Support Available
Sandwell Council can provide support through:
- Payroll services
- DBS checking services
- Training for personal assistants
- Ongoing advice and guidance
Alternative Care Providers in Sandwell
You can also use direct payments to purchase services from:
- Registered care agencies: Like Everyday Care Plus
- Self-employed carers: Individual care professionals
- Community organizations: Day centers, support groups
- Specialist services: Autism support, dementia care
Monitoring and Reviews
Regular Monitoring
Sandwell Council will monitor your direct payments through:
- Quarterly spending reports
- Annual reviews of your care needs
- Spot checks if concerns arise
- Support plan reviews
Annual Reviews
Your care needs and personal budget will be reviewed annually to ensure:
- Your needs are still being met
- The budget amount is appropriate
- You're satisfied with your care arrangements
- Any changes in circumstances are addressed
Benefits of Direct Payments
Control & Choice
- Choose your own care workers
- Decide when care is provided
- Control how your needs are met
Flexibility
- Adapt care to your routine
- Change services as needs evolve
- Combine different types of support
Getting Help and Support
Sandwell Council Contacts
- Adult Social Care: 0121 569 2266
- Direct Payments Team: 0121 569 4444
- Email: adultsocialcare@sandwell.gov.uk
- Website: www.sandwell.gov.uk/adultsocialcare
Independent Support
- Citizens Advice Sandwell: 0344 411 1444
- Carers Trust: Support for carers
- Age UK Sandwell: 0121 500 7690
Need Professional Home Care in Sandwell?
Everyday Care Plus accepts direct payments and can help you make the most of your personal budget for quality domiciliary care.
Conclusion
Direct payments and personal budgets offer valuable flexibility and control over your care arrangements in Sandwell. While there are responsibilities involved, the benefits of choosing your own care and support can significantly improve your quality of life.
If you're considering direct payments, contact Sandwell Council for an assessment, and don't hesitate to seek support from experienced care providers like Everyday Care Plus who understand how to work with personal budgets effectively.